About the Center for Digital Welfare

The Center for Digital Welfare (CDW) is a research center at the IT University of Copenhagen consisting of researchers from all three university departments: Business IT, Digital Design & Computer Science. The CDW researchers collaborate within ITU as well as with external stakeholders around research topics and projects related to the digitalization of the welfare society. Find a full overview of CDW researchers here.

The CDW contributes excellent, interdisciplinary research within the field of public digitalization and, together with its members, investigates and articulates what it means to live, govern, and work in a digitalized welfare society. The CDW aims to influence the development of the digital welfare society according to sustainable and democratic principles by providing the newest research to academia, public debate, and decision-makers.

The CDW’s strategic direction is formed by a collective management team, consisting of co-leads Irina PapazuLouise Harder Fischer & Cancan Wang. Cancan Wang is the current Center Representative. Qiuyu Jiang is the Strategic Project Manager. Furthermore, the CDW consists of external members across public, private and civil sectors. Find a full overview of CDW’s external members here.

The CDW is organized around emerging thematic activities within digital welfare where CDW members deep-dive into current research trends and topics, led by CDW researchers, as well as center-wide events co-created with our external stakeholders to ensure that the center is aligned with societal and industry developments. Members of the CDW are invited to join all CDW thematic activities (of which there will be approx. 6 pr. semester) and center-wide events (approx. 1-2 pr. semester).  

Some of the ‘emerging themes’ of 2025 are (More themes will be updated by late February):

Digital world map

CDW Emerging Theme #1: ‘Global comparisons and collaborations in digital welfare

Led by Associate Professor, Irina Papazu & Associate Professor, Cancan Wang

The digitalization of the Danish public sector is increasingly driven by international competition, as a number of countries are all striving to reach number one in international rankings. This has made ‘more’ digitalization a goal in itself, as Denmark is not willing to risk losing its international status as a digital frontrunner state. 

In this theme, we turn our critical, curious and empirically interested sensibilities toward investigating the implications of this global race, as we discuss both the risks and the innovation potential that may follow from these ambitions.

We are, further, interested in the intense work of knowledge sharing that is taking place across borders and between countries which we normally consider very different, and in investigating the dynamics and consequences of this sharing of 'best practices' in public digitalization across borders.

In this way, we are also interested in the changes in the meanings and institutions of digital welfare, as they evolve with global competition and collaboration on public digitalization.

Doctor in front of computer

CDW Emerging Theme #2: ‘Emergencies in the digital welfare state’

Led by Assistant Professor, Sunniva Sandbukt

Emergency preparedness has received increasing attention in Denmark and other Nordic countries. In Denmark, the government issued new guidelines for how households should prepare for a crisis, established the Ministry of Societal Resilience and Contingency, and not least, the launch of a new digital communication system to complement the existing air siren system. 

This theme at once explores the digital welfare state in the context of emergency, but also uses the framing of emergency to explore how encounters with the digital welfare state can result in personal experiences of urgent and unexpected crisis. It additionally asks how digitalisation of the state broadly, might benefit from examining the practices of digitalisation in the context of emergency services, where increased efficiency is about saving lives rather than costs.

This theme also critically engages with the practical material implications of digitalising emergency infrastructures to untangle how this digitalisation of, for instance, public warnings, can be understood not just as technological modernisation, but as an inherently political process. Therefore, the theme also unpacks the infrastructural, institutional, and relational outcomes of these processes, and how they contribute to social and cultural change in Denmark and other Nordic countries.

Figures in front of yellow sign reading artificial intelligence

CDW Emerging Theme #3: 'Digital Well-Being: Human-First vs. Digital-First’

Led by Associate Professor Louise Harder Fischer 

Perspectives from organizational settings: Under the sway of digital and generative technologies, the nature of work and jobs is changing rapidly. The overarching interest of this emergent theme is to understand how to promote well-being and quality of life as fundamental aspects in digitalization, as new technologies are transforming work, working lives and the society we live in.

In the thematic activities, we will aim to promote a deeper sociotechnical understanding of the interdependent relationship between humans and technology, to advance social needs by providing knowledge for developing and designing intelligent technologies that operate in harmony with human workers, and explore ways of mitigating potential risks, including inequalities, arising from working at the human-technology frontier.

We will convene in meetings and round-table sessions to conduct multi-disciplinary dialogue in collaboration with industry to sustain economic competitiveness, promote worker well-being and quality of life, and illuminate and problematize the emerging social and economic consequences of the technological innovations shaping the future of jobs and workplaces.

The research focus of this ‘emerging theme’ combines perspectives, methods, and knowledge from design, information systems, computer science, economics, and the social sciences in pursuit of a deeper understanding of how human needs can be met and values respected in the midst of a fundamental digital and societal transformation.

 

Figures in front of yellow sign reading artificial intelligence

CDW Emerging Theme #4: 'Digitalization and/of Wellbeing’

Led by Postdoc Simy Kaur Gahoonia and Associate Professor Irina Papazu

In recent years, the alarm has sounded about a wellbeing crisis among Danish schoolchildren and youth. In Danish schools, digital apps for measuring, monitoring and intervening in students’ wellbeing are becoming commonplace. These apps digitally facilitate the continuous monitoring and discussion of wellbeing both in class and among professionals. The wellbeing of young people is also increasingly problematized in relation to digitalization more broadly.

This theme explores wellbeing as a digitally mediated phenomenon, and as a contested, relational, technical and affective phenomenon. We are for example interested in understanding the practices and implications of turning schoolchildren’s wellbeing into a daily, self-reported, datafied object for observation and intervention. While also opening up for critical exploration of the complex ways digital technologies intersect with and impact the wellbeing of youth in everyday life.

As such, the theme is a promising vector for impactful collaborations between academic researchers, the UC sector and professionals, who are working with digitalization of schools and youth, and the everyday lives that these transformations shape.

 

Meeting room

Our Advisory Board

 

PhD and partner Tobias Bornakke